Globally we deliver over 320,000 authentic, world-class meals every day, these meals are dished up by our portfolio of brands - dnata, Alpha Flight Group, Alpha LSG and En Route. Working to stringent deadlines and exacting standards, we take pride in every smile our dishes evoke - a trait recognized by numerous airlines around the world. Over the years we have been awarded best caterer by a wide number of airlines and are driven by a desire to deliver for our customers, and their customers, every day. We are excited to be opening our 64th dedicated catering unit in Vancouver, Canada. Our Vancouver start-up is a unique opportunity to be part of a new team that will help us write the next chapter of our success story!

Why join dnata?

• Be part of a small start-up team, with great opportunity for growth
• Be part of a global award winning group
• Medical, Dental & Vision Cover
• Additional co-contributions towards your retirement fund
• Paid annual vacation
• Over-time premiums
• Free daily meal

The Role
Transport Supervisor role will include overseeing the daily operations of transportation department. This role requires a detail oriented and organized individual with strong focus on optimizing transportation processes, ensuring safe and timely deliveries of Airline Catering Products and maintain a fleet of vehicles.

Responsibilities

• Ensure and supervise the safe transport and delivery of temperature-controlled food catering facility to the aircraft.
• Supervise daily transportation operations, including route planning, scheduling, and coordination.
• Monitor and manage a fleet of vehicles for the smooth operations.
• Coordinate with drivers to optimize delivery schedules and ensure on time performance.
• Oversee the implementation of safety protocols to maintain a secure working environment for transportation staff.
• Collaborate with the procurement team to ensure the availability of necessary materials and resources for transportation needs.
• Conduct regular inspections of vehicles and implement maintenance schedules to minimize the downtime.
• Analyze the transportation performance metrics, identify areas for improvement and implement efficiency measures.
• Train and mentor, the transportation staff and safety procedures.
• Motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met.
• Promote and maintain clients / customers satisfaction.
• Prepare reports regarding sales volumes, merchandising and personnel matters.
• Communicating and coordinating with other departments and customers.
• Complete other duties as directed.

Knowledge & Skills

• Possess strong interpersonal skills and can work effectively across all levels in a diverse and multi-cultural environment.
• Team Management & Effective Employee engagement and relations skills.
• Effective decision-making skills and strong problem-solving skills.
• Extensive knowledge of food handling and sanitation standards
• Proficient with Microsoft Office or related software.
• Supervisory Skills and Fleet Management
• Excellent Communication skills
• Strong Customer Service skills
• Ability to prioritize tasks and manage time effectively
• Have an in-depth understanding and working experience with HACCP, GMP and ISO standards.

Qualifications

• Bachelor’s degree in logistics or supply management or equivalent
• A minimum of 2 years of relevant Experience.
• Experience of Working in the airline catering industry will be an asset.